Course Enrollment Terms  & Course Information

 

IMPORTANT COURSE INFORMATION

COURSE PREREQUISITES 

Our courses are all-inclusive. We welcome students of all nationalities and ages, and in most cases, there are no prerequisites required to complete our Practitioner courses.  However, students wishing to complete Level 2 Transpersonal Crystal Healing must have successfully completed Level 1 prior.  

 

RECOGNITION FOR PRIOR LEARNING  (RPL)

Recognition for prior learning (RPL) may be granted to some students and will be assessed on a case-by-case basis.  Students applying for RPL must provide evidence of their prior learning by providing us with any certificates and a detailed summary of their prior experience and/or education. The maximum amount of RPL granted for any course is 20%. 

 

MODE OF DELIVERY​​

Some students are concerned that they won’t get a ‘hands on’ learning experience with online study.  Although this may be true for some online courses, our online courses are designed to be as engaging, interactive and hands-on as possible!  Once enrolled, you will gain instant access to our interactive and intuitive online learning system, using your own unique login details.  Each lesson is full of interesting and engaging information and activities including: text, video tutorials, guided meditations, quizzes, assessments and practical activities for you to develop your healing skills.

 

FACILITATOR/COACH SUPPORT

In addition to the online resources, you will have unlimited email access to your very own Evolve Course Coach, who will provide you with encouragement, feedback and support when you need it. You will also have lifetime membership to our online student support group and can participate in monthly Facebook live Q&A sessions with one of our Healing Coaches. 

 

ASSESSMENTS

Our practitioner courses contain a range of assessments that you will need to complete to successfully graduate.  The assessments are designed to be fun and interactive and usually follow the pattern of completing an activity, meditation or healing session, then providing detailed written feedback and/or photos, which you will email to your Healing Coach. The assessments are really important, because will help you to develop genuine  healing skills that you can put into professional practice. 

COURSE CRYSTALS

​To keep our courses as affordable as possible, we give students the option of supplying their own crystals or purchasing a crystal kit from our Online Crystal Shop.  A list of required crystals (and pricing) can be found in the 'Frequently Asked Questions' section at the bottom of each course page.

Our crystals are priced very fairly in Australia, however please research crystal prices in your own country, as prices may vary.

 

Your crystals are shipped within 3 business days for regular post, or within 2 business days for express post. International Students, please be aware that it usually takes 2-4 weeks for delivery time and sometimes longer with Covid-19 shipping delays. We want you to love your crystals, so if they don't feel quite right, then please return them to us via tracked post within 7 days and we will refund you in full once they arrive! 

​​​COMPUTER REQUIREMENTS

​To successfully complete our courses, you will need regular access to a computer, laptop or tablet with Adobe Acrobat  (or similar PDF viewer), Media Player (for watching/hearing the lesson tutorials), Microsoft Word (or similar for typing your assessments), an email account and reliable internet access.  Please note that assessments MUST be submitted via email, in PDF or Word formats. Unfortunately we do not accept written assessments, faxes, OR SMS messages.

COURSE COMPLETION TIMES

Because we are a professional training organisation, all our practitioner courses have a maximum completion time, based on your enrollment date.  Extension fees apply to continue studying beyond the maximum course time.  Please keep in mind that it is your responsibility to track your course time, as each student is on their own individual learning schedule. Please see below for more information.

ONLINE COURSES ENROLLMENT TERMS & CONDITIONS

BEGINNER COURSES

Once payment is made, students receive instant access to all the course material, which cannot be ‘returned' to us. This means, that the transaction has been completed and the sale is considered final. We do not offer refunds for our beginner courses, even if the student does not use all the material.

PRACTITIONER COURSES (PAID UPFRONT)

Students may pay for their course in full using PayPal or credit card. Once your payment has been processed, you will receive instant access to the first course lessons, with the remaining lessons being released weekly, for 12 weeks. You may complete your course as soon as quickly as you like once you have all the lessons. The following online access and maximum course completion deadlines apply:

  •  Certified Crystal Healer Course - 12 months

  •  Transpersonal Crystal Healer Course - 24 months (both levels)

  •  Certified Crystal Bodyworker Course - 6 months

Extension fees apply to continue studying beyond these maximum study times.

CANCELLATION & REFUNDS

Students may cancel their enrollment from their student dashboard, or by contacting us.  Access to your online dashboard will also be cancelled, so you will no longer be able to access any of your online course work (even lessons you have previously completed).  You will be refunded for any course lessons you have not yet received, less a $100 admin fee. If you have received all of your course lessons, then no refund will be given, *even* if you have not completed any of the course work.  Unfortunately, digital materials and downloads can never be ‘returned’ to us once they have been issued. Therefore, once you have received the lessons, it is up to you to get the most from your learning experience!

 

PRACTITIONER COURSES (PAYMENT PLANS)

​Students enrolling in our Payment Plan courses pay off the course in equal monthly payments using a credit card. The first month's payment is due at time of enrollment and all future payments are automatically billed to your credit card on the same day of each month, based on your enrollment date.  Sorry, but we do not offer any alternate payment methods, weekly payment plans or payment extensions.  Once the first payment has been received, you will have instant access to our online learning system and your lessons are released weekly for 12 weeks. You can complete the course as soon as the plan is paid out.

The following online access and maximum course completion deadlines apply:

  •  Certified Crystal Healer Course - 12 months

  •  Transpersonal Crystal Healer Course - 24 months (both levels)

  •  Certified Crystal Bodyworker Course - 6 months

Extension fees apply to continue studying beyond these maximum study times.

LATE PAYMENTS

If your card is declined for a monthly installment, then your course access is automatically paused. You will receive an email updating you of the situation, and we will try to continue processing the payment for a further 15 days.  If your payment clears in this time, then your online course access will be reinstated. If the payment is not recovered within 15 days, then your enrollment in the course will be automatically cancelled, without refund. Unfortunately, we cannot offer individual payment plans, extensions, discounts or any other exceptions to payment plan students (even in extreme and unfortunate circumstances). Our payment process is fully automated, which means we cannot manually override it. 

CANCELLATION & REFUNDS

Students may cancel their enrollment from their student dashboard, or by contacting us.  Access to your online dashboard will also be cancelled, so you will no longer be able to access any of your online course work (even lessons you have previously completed).  We do not give refunds for payments already received under any circumstances, *even* if the work has not been completed. Digital materials and downloads can never be ‘returned’ to us. Therefore, once you have received the lessons, it is up to you to get the most from your learning experience!

STUDY EXTENSIONS

Once the maximum course time has passed, then the student's enrollment in the course is automatically ended and online access is closed. Don't worry! If you need some more time to complete the work, then you can request an extension. Extensions follow on directly from your original course completion date and are priced as follows:

  • 1 Month Extension | AUD$100

  • 3 Month Extension | AUD$200

Please contact us at admin@evolvehealing.net to request an extension.

7 DAY COOLING OFF GUARANTEE

We want to make sure that you LOVE your learning experience and really resonate with our courses.  So, our practitioner students are given a 1 week ‘Cooling off’ period, in which to try the course and access the first week’s lessons. If you find that the course wasn’t quite what you expected, then you can cancel your enrollment by contacting us via email within 7 days of purchasing the course.  You will be refunded your course fees, less a $100 admin fee.  

STUDENT AGREEMENT

By enrolling in any of our online Certified Crystal Healing Courses, you, the student agree that:

  1. You understand that information and experiences you may receive during the course is not a substitute for licensed medical or psychological treatment. ​

  2. Under no circumstances should prescribed medical treatment (including medication) be halted without your medical professional's consent and you should never advise a client or volunteer client to stop any medication.​

  3. You have read, understood and agree to the Evolve Healing Institute 'Code of Ethics' and you will uphold this code in your own practice.​

  4. You will hold your client's and partner's safety paramount during the course of your training.  Practitioner students are strongly encouraged to obtain IICT 'Student Insurance' for the duration of your training.

  5. ​You take full responsibility for your own actions and choices with regards to the information and experiences you receive during the course.  Under no circumstances will we accept liability for accidental injury or illness incurred to any person during a course, or as a result of the personal choice or actions of a student after the course.

  6. ​You acknowledge that quality or consistency of technical equipment (including internet connections) is your responsibility, and we cannot make any special allowances, nor issue any refunds for students who are experiencing difficulties accessing the online learning tools due to technical error beyond our control.​

  7. You understand that certain criteria must be regarding the completion of course work within the allocated course time.  Evolve Healing Institute reserves the right to with-hold certificates from those who do not complete the work to a reasonable standard within the course time.  Assistance is happily provided via phone or email for those who need it.  ​

  8. You understand and agree that Evolve Healing Institute retains all rights to course content, including all handouts, manuals, diagrams, healing techniques, video tutorials, meditations and instructional materials. You agree not to copy or distribute any such materials or teach any techniques without the written permission of Kate Mantello from Evolve Healing Institute.  ​

  9. You understand and agree that any student who is found to be in violation of the terms outlined above, including but not limited to; Copyright, Code of Ethics and Booking Terms, will have their place terminated immediately, without refund or graduation

ONSITE COURSES ENROLLMENT TERMS & CONDITIONS

 

BOOKINGS

All bookings are completed online through our ticketing site, Eventbrite.  Payment must be made in full at time of ticket purchase. We accept payment with PayPal or Credit Card. Early Bird discounts are available for all of our onsite events, but Early Bird ticket numbers are limited... so please book early to avoid missing out!  Sorry, but we do not hold places without payment, or offer payment plans for our onsite events.

CANCELLATIONS & REFUNDS

​Please note that our onsite course cancellation policy is strict, as we have to organise and pay for venue hire, materials, catering and travel expenses up to 6 months in advance (all of which are non-refundable).  Our group sizes are quite small, so every cancellation has a significant financial and energetic impact on the workshop/course as a whole.

 

STUDENT CANCELLATIONS:

We do not offer refunds under any circumstances for any of our onsite courses or workshops. If you are unable to attend the event on the day, then your payment will be held in credit for 12 months to be used towards another event or online course. 

 

CANCELLATIONS BY EVOLVE:

Sometimes we  have last minute schedule changes, unforeseen events, or unexpected low booking numbers that may require that a course be rescheduled or cancelled. In the event that an onsite course is cancelled by us, then participants will be notified immediately by email and/or phone and offered a reschedule date or full refund. Refunds will be made to participants within 24 hours of cancellation, via the same method as the original payment was received (credit card or PayPal).

 

TRAVEL ARRANGEMENTS

Students travel from far and wide to attend our Crystal Healing Training Courses!  We understand that you may want to organise your travel and accommodation in advance, however last-minute schedule changes and unforeseen events (such as Covid-19) sometime result in an event being rescheduled or cancelled. For this reason, it is important that you do not finalise or pay for your travel arrangements more than 2 weeks from from the course/workshop date. We do not accept any liability for out-of-pocket travel expenses that are incurred due to cancellation or rescheduling of our events, however you will of course receive a full refund of your ticket costs (please see above).

VENUES & ACCOMMODATION

Our workshop venues have been specially chosen for their beautiful atmosphere and energetic qualities, but do not have accommodation available onsite.  Please keep this in mind, as you may need to organise transport and/accommodation. We do have some excellent recommendations if you need help!

STUDENT AGREEMENT

By enrolling in any of our workshop courses, you, the student agree that:

  1. You understand that information and experiences you may receive during the course is not a substitute for licensed medical or psychological treatment. ​

  2. Under no circumstances should prescribed medical treatment (including medication) be halted without your medical professional's consent and you should never advise a client or volunteer client to stop any medication.​

  3. You have read, understood and agree to the Evolve Holistic Healing 'Code of Ethics' and you will uphold this code for the duration of the course.​

  4. You will hold your client's and partner's comfort and safety paramount during the course of the retreat.  

  5. ​You take full responsibility for your own actions and choices with regards to the information and experiences you receive during the workshop.  Under no circumstances will we accept liability for accidental injury or illness incurred to any person during a workshop, or as a result of the personal choice or actions of a student during a workshop.

  6. You agree to treat the venue, your fellow students and staff with kindness and respect, regardless of gender, race or beliefs.

  7. ​You understand and agree that Evolve Holistic Healing retains all rights to course content, including all handouts, manuals, diagrams, healing techniques, video tutorials, meditations and instructional materials. You agree not to copy or distribute any such materials or teach any techniques without the written permission of Kate Mantello from Evolve Holistic Healing.  ​

  8. You understand and agree that any student who is found to be in violation of the terms outlined above, including but not limited to; Copyright, Code of Ethics and Enrollment Terms & Conditions will have their place terminated immediately, without refund or graduation.

Thank you.

 
 
 
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"Crystals are living beings at the beginning of creation"   ~ Nikola Tesla

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